What is personal information?
Personal information is information that could identify you. Examples of personal information include your:
How do we collect and use your personal information?
Any information we collect from you may be used to understand your needs and provide you with a better service, and in particular for the following reasons:
For our Internal Records for account and billing inquiry. We may use the information to improve our products and services. To improve the quality of service so we can effectively respond to customer service requests and support needs If you consent, we may also use your information in order For promotional emails about our new products and special offers that can be sent via email.
We may also collect personal information from you through transactions you have with us directly through our website. Where we do this, we will endeavour to inform you why we are collecting your personal information, how we use that information and to whom we intend to disclose it.
What happens if you don’t provide personal information?
Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information, we would be unable to notify you directly of the services that may be applicable to you.
To whom do we disclose personal information?
We do not sell, trade or transfer to outside parties your personal identifiable information. We may release your information when we believe that this is appropriate to comply with the law, enforce our site policies, or protect rights and safety. However, none of your personal information will be provided to other parties for the purpose of marketing, advertising and promotion.
How do we protect personal information?
At all times, we take great care to ensure your personal information is protected from unauthorized access, use, disclosure or alteration.
We endeavour to ensure that our employees are aware of, and comply with, their obligations in relation to the handling of personal information. Only properly authorized employees are permitted to see or use personal information held by TexasDriverServices.org and, even then, only to the extent that it is relevant to their roles and responsibilities.
Your personal information will not be sold to any other organization for that organization’s unrelated independent use. Further, we will not share your personal information with any organizations, other than those engaged by us to assist us in the provision of our products and services (as described above).
Is the personal information we hold accurate?
We endeavour to maintain your personal information as accurately as reasonably possible. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. We encourage you to contact us if the personal information we hold about you is incorrect or to notify us of a change in your personal information. Our contact details are set out below.
How can you access or correct the personal information we hold about you?
Wherever possible and appropriate, we will let you see the personal information we hold about you and correct it if it is wrong. If we do not allow you access to any part of the personal information we hold about you, we will tell you why. If you wish to obtain access to your personal information held by us, or to request us to correct any errors in that information, please contact us by:
Calling the TexasDriverServices.org Customer Support Team on 1-888-422-4909
If you wish to be removed from our customer’s mailing list, please send us an email at: support@TexasDriverServices.org.
Who should you contact if you have concerns about our handling of personal information?
If you have any queries or concerns about the manner in which we have handled your personal information, please write to the email address mentioned above. We will send you written acknowledgement of your correspondence. We will investigate your query or concern and will advise you of the steps we have taken to answer or resolve it.
Internet Privacy Commitment
This document describes the policy of TexasDriverServices.org regarding information received about you during visits to our web sites. The amount and type of information received depends on how you use our sites. This privacy statement is for this web site only. We encourage you to read the privacy statements of each website that collects your personally identifiable information.
Collection of personally identifiable information
Use of “Cookies”
To use the Internet Services of TexasDriverServices.org, we may require a certain amount of personally identifying information (examples are: name, credit card number, vehicle identification number, address, business name, etc.) that we can use to verify you as a TexasDriverServices.org Customer (or to meet your request). We use this information to identify and access data in the existing relationship we have with you to provide you with the requested services. We request electronic mail addresses (email) as an alternate means of contacting you.
Electronic mail sent to us that contains personal information
Internet users may decide to send TexasDriverServices.org personally
identifying information, for example, in a message containing
information about your TexasDriverServices.org product or service.
TexasDriverServices.org will only use this information to identify the
user as a TexasDriverServices.org customer and to determine how to
respond to the electronic mail. We will not use this information other
than to resolve the matter identified in the email. We reserve the right
to data collected subsequent to its effective date. Any revisions will
be posted at least 10 days prior to its effective date.